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You May Be Surprised What You Are Missing Without a Help Desk

You May Be Surprised What You Are Missing Without a Help Desk

Businesses these days rely on technology in order to function properly, but what happens when this technology doesn’t operate as intended? If your organization doesn’t have a dedicated help desk on-premise, you’re probably suffering from unnecessary downtime and technology troubles with no recourse.

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Good Communication Prevents Frustrating-yet-Funny IT Support

b2ap3_thumbnail_iteee400.jpgIt's frustrating to do things the hard way. Although sometimes, the frustration experienced by others can be pretty entertaining to watch. One of the ripest scenarios for frustration is bad IT service caused by poor communication. Having good communication tools can save both ends of an IT support call from getting frustrated.

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The Now: It’s the holiday season, which means that many will find that themselves traveling, either to visit family and friends or to seek out more agreeable climates. However, bus...

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